Returns & Exchanges
At Pen and Paper Strength App, we want to ensure you are fully satisfied with your training gear and apparel. If your order doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Check Eligibility
Ensure items are unworn, unwashed, and in their original packaging with all tags attached to qualify for a full refund or exchange.
Initiate Your Request
Log in to your account or visit our returns portal using your order number and email address to select the items you wish to send back.
Package and Ship
Securely pack your items and attach the prepaid shipping label provided via email, then drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our team inspects your return, we will process your refund to the original payment method or ship out your new gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing